Refund & Return Policy

At LondonNicole, we’re committed to improving your daily cooking routine with safe, premium-quality kitchen essentials. We recommend using your item for at least 14 days to experience its full benefits. If, after this period and within our 60-day money-back guarantee, you’re not completely satisfied, please contact us via our Contact Us page for assistance.

Cancellation Policy
To change or cancel an order, please contact us within 24 hours of placing it. After this window, your order may already be processing, and changes might not be possible. If your cancellation is approved within the 24-hour period, your refund will be issued within 7 business days.

60-Day Money-Back Guarantee
We stand behind the quality of every kitchen essential we offer. After trying your item for 14 days, if you remain unsatisfied within 60 days, you may return it under our guarantee. Any shipping fees, if applicable, are non-refundable.

To begin a return, simply fill out the form on our Contact Us page and include your Order Number or the Name and Email Address used during checkout. Our team will guide you through a smooth return experience.

Damaged Items
We package every item carefully to avoid damage. An item is considered damaged if it is defective or physically broken. Minor dents or scuffs on packaging that do not affect the item itself are not considered damage.

For any questions, please reach out via our Contact Us page.